Excellence, leadership and sustainability in providing water and sanitation services to all recipients of these services according to the best global practices and with high efficiency.
The Water Authority of Jordan will provide all of its service recipients in the Hashemite Kingdom of Jordan with drinking water according to Jordanian quality standards at optimized cost, manage available water resources efficiently, protect them from pollution, distribute water fairly, search for new sources, apply legislations to prevent waste and misuse, provide sanitation services, re-use treated water effectively in accordance with approved specifications, and focus on earning the trust of its customers and its employees.
3. Ethical behavior
4. Respect for stakeholder interests.
5. Support and encourage innovation and development.
6. Justice and equal opportunities.